Called the company and they sent me out a new one. Posted 06:39 (#4191447 - in reply to #4191331) Subject: RE: Problem w/Schlage keypad lever door lock I've done the new battery, lubication route also with no succes. Am interested in finding a solution also. One I've had exactly the same problems your talking about, but only in colder weather. I've got two of these and both are used in heated/cold entries like yours. Posted 06:39 (#4191445 - in reply to #4191331) Subject: RE: Problem w/Schlage keypad lever door lock This seems to be an internal issue and not associated with the latch plate on mine. If I turn the handle really fast a couple of times, it will eventually catch and open the door. Posted 06:36 (#4191431 - in reply to #4191331) Subject: RE: Problem w/Schlage keypad lever door lock He reset/adjusted the latch plate and sprayed it with liquid wrench and it has been working great again. Employee said if you pulled on the handle toward you at the same time you heard the click it would open. Posted 05:48 (#4191345 - in reply to #4191331) Subject: RE: Problem w/Schlage keypad lever door lock Will it unlock when you use the key? Never had a problem with any of mine. Posted 05:43 (#4191338 - in reply to #4191331) Subject: RE: Problem w/Schlage keypad lever door lock If you open the lock from the inside, all is fine.Īnyone else encounter this? Is there a solution? Thanks The lock also resides under a covered awning area, so it's not exposed to a lot of moisture either. Sometimes I have to access thru another door which has a Schlage that will work fine. I put in a fresh 9V battery from a store that I'm sure has a lot of stock turnover, but the problem occurred again a couple days later. Come back later and everything will work fine. Anyway, you can enter the code, hear the "click-click" that indicates it's unlocking the mechanism (from the outside ), but it doesn't release the lock. I do have some that are cold on both sides & they work fine. By the way, the inside portion of the door latch mechanism resides in a heated building, so it's not entirely cold. Seems it's more affected by cold weather. One of the main ones I use daily gives me some trouble occasionally. I've long been a proponent of the Schlage keypad door lock/levers. Posted 05:39 (#4191331) Subject: Problem w/Schlage keypad lever door lock Problem w/Schlage keypad lever door lock Jump to page : 1 Now viewing page 1
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